Closed Selective Controlling meets Open Random Supportive
Institutional Thinking (IT) which is Closed Selective Controlling (CSC) is bumping into Network Thinking (NT) which is Open Random Supportive (ORS). This presents a real challenge for executives in both large organizations and small. No approach is right and both styles are required depending on the situation and scenario, generally speaking Red and Green IMA profiles are Closed Selective Controlling, Yellow and Blue IMA profiles are Open Random Supportive. I have been struggling to be both for the last 11 years inside and outside Ecademy. Ecademy of course has an inside and an outside. From which side do you see it and operate it from the inside or the outside?
Ecademy has shareholders who financed it to this point. Ecademy has subscribers (customers) who financed it to this point. Shareholders expect strict accounting, governance and an Annual General Meeting (AGM) to measure performance, determine valuation and assess futures. Subscribers expect quality of service (always online) freedom of speech, openness, transparency and a supportive, safe, non-controlling environment. Shareholders seek a Closed Selective Controlling approach to managing their capital because Ecademy is a private company not a publicly listed company. Subscribers seek an Open Random Supportive approach to managing Ecademy because they see Ecademy as a public network not a private network. Both parties are right. Both parties with separate thinking have to be managed and overseen.
How do you satisfy both in the 21st century?
What happens when shareholders choose to be subscribers also?
What happens when subscribers make a decision to become shareholders?
What happens when suppliers change their status from supplier to shareholder?
What would happen if Ecademy made a decision to invite subscribers to invest in what some see as their network and become owning shareholders?
What happens when subscribers are converted into shareholders and a public offering takes place? One share one vote or control passing to the largest shareholders.
How would Ecademy operate with thousands of shareholders?
It's clearly complicated. There are no right or wrong answers and judgement is required after lengthy debate with all parties.
These are just some of the questions facing your shareholders, clients and suppliers worldwide as they bump into Network Thinking and try to combine it with Institutional Thinking. I see our role at Ecademy to Institutionalize Network Thinking and give Ecademy the rigour and corporate governance of a publicly listed company while maintaining its values of being Open Random Supportive, a family. It is a tightrope and we all appreciate your moral as well as your emotional and financial support.
With all this in mind and with the aid of business TV producer Mark Sinclair Co-Founder of Your Business Channel http://www.yourbusinesschannel.com/ I have put together 15 brief shows to illustrate what is going through my mind right now. These 15 shows will be released over the next 15 weeks through these video blogs on Ecademy. I do hope you enjoy them and share comments so others can learn how you are integrating your Institutional Thinking with your Network Thinking both for yourselves and your clients.
You'll also see these appear on Youtube, the yBC site and via over 400 syndicators including the Telegraph Business Club.
Welcome to the new world of ORS - Open Random Supportive and remember to keep a foot (and a half) in the old world of CSC - Closed Selective Controlling.
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