Its not going to happen here! - change management psychology

It's not going to happen here! - change management psychology


change management
Some people love and welcome change - not all change - but a partuicular change at a particular point in time. The change may be instigated by our partner, boss, peers, suppliers, technology etc. These are all factors of change management psychology. Having the skills to effectively manage the effects of change management should be a core skill of any manager or leader. Just being able to manage the "project" of change is one thing. Managing the change psychology is quite another. One that is often overlooked.

The reality is of course is we cannot manage change (how people respond/ react to any changes) itself, what we can do is manage the environment and communications around change - at lease from a psychological perspective.

Does everyone "fight" change?


In simple terms - no. But when we do it often happens in a consistent pattern. The focus on this piece is WHEN people do fight or resist change.

On those occasions when as individuals, at some level we do not want the change, when it will require a change of habits then a psychligiocal process starts. Its not a conscious one, but an unconscious one. A process we are not even aware of. Sometimes we may outwardly want/ desire the change, but our brain, due to the habits we have built up, or due to some hidden "fear" or concern start to behave in a particuilar set of ways.
Many of us will go through a process similar to:

Denial of change - a change management approach


It's not going to happen, we heard this all before.
They said that last time
Its a new boss, she does not understand. she will change her mind
She does not "get it" yet, give her time


- then the evidence starts to present itself

Resistance to change - a change management approach


Staff & customers start to take active steps to make things difficult
Find reasons not to try things
Start to justify the status quo/ current/old way of doing things


- as change leaders we need to know this will happen and be prepared for copious amounts of communication and more communication. In fact when we think we have communicated enough - we need to keep going. for when that communication is boring for us - its just starting to work for the people that need it

Exploration of the meaning of change - a change management approach


Well if we do x we can do y at the same time
if THIS then THAT (in a positive way)


-great, just be supportive. Stop the "sell", the hard work is done. Now its just a matter of time.
be open to carrying on the communication, as a slide in confidence or trust can take you and your people backwards.

Commitment/ Acceptance of change - a change management approach


Starting to adapt to the "new way" of working, thinking, communicating etc.

-Job (almost) truly done, now its a case of time to allow the new habits and behaviours to setting in.
The danger is, that if getting here was rushed, they (your people) may slide back, so keep up the positive reinforcement and support behaviour.



Mike Morrison
RapidBI.com
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change management psychology

Mike Morrison

rapidbi

Its not going to happen here! - change management psychology

How do you approach change? Are you more likely to accept or reject new ideas in the first instance?

0 comments

Fred Rutgers

fredrutgers-186363

Its not going to happen here! - change management psychology

Mike, I think people only fight change if they fear it. Perhaps change needs to be sold to them before it is delivered! Could we make a unique combination of sales and change management techniques! Too often people do not want to change because they think they are safe in a stable environment. How wrong they can be! Species that do not adapt go extinct! Changing their habits is saving their jobs and future! Corporate Darwin says adapt quicker than your competitor to new circumstances.... Never adapt to look like your competitors. Samourai teach you not to turn your staff into turtles! Change and survive! Having change in your pocket is the result of changing old habits for better ones! Fred Rutgers

1 comments

Fred Rutgers

fredrutgers-186363

Its not going to happen here! - change management psychology

Wanna do some teambuilding? Start changing the game people And will find comfort with each other in fear of change. I love to have as much change as possible in my pocket! ;-) Why do you like change? Fred Rutgers

1 comments

Anne Quinn

annequinn-127125

Its not going to happen here! - change management psychology

How does someone Learn to read and never read a book?

2 comments

Lyndon Wood

Lyndon

Its not going to happen here! - change management psychology

Lets not forget we change all the time like I said we have been for thousands of years so is it change really, No, its normal for us. Lyndon

2 comments

Lyndon Wood

Lyndon

Its not going to happen here! - change management psychology

"Education is the most powerful weapon which you can use to change the world". Nelson Mandela Or in this case Members and Users. I would like to think that most are on board with the Direction and Vision I have shared with you all (or am I deluded?) I am a realist and know that some will fall away and with success comes sacrifice for the right reasons and for the benefit of those who truly want to embrace the positive change. Why would anyone want to keep things the way they are? why would anyone want to stay still? wether that be Ecademy, your business or your life. We are built to evolve and that means change. After all we have been changing for thousands of years and still are. Embrace the change and educate everyone as well as be educated. Lyndon

1 comments

Sadie Murray

sadiemurray-275058

Its not going to happen here! - change management psychology

Hi Mike! Good outline of the Change Process!! Definitely there are those who are visionaries with an acute foresight and imagination! Sometimes, they can be viewed as idealistic and/or unrealistic however. They have clear and vivid ideas on how something should be done or how things should be/will be in the future! Then there are clearly followers:-) Â…supporters of a cause/activity - always waiting to see if something is successful before jumping in. They also like "winning" by being on a "winning" team. These people are wonderful project managers for the BIG idea - they see the pitfalls and are definitely helpful in the seamless executing any plan. A great leader acknowledges the need for and contribution of both . As George Bernard Shaw said "Some men see things as they are and ask why. Others dream things that never were and ask why not." Clearly understanding leaders and followers ;-)

1 comments

Carolyn Williams

carolynwilliams-253741

Its not going to happen here! - change management psychology

@Resistance to change - a change management approach Great management change 'resistance' awareness. It's all about time to trust and respect any new regime Mike. We need the confidence to accept it's not about "us and them" it's about we. ☀HappyBankHolidaySmiles☀. C:)x

1 comments

RealSteveHolmes Fading away soon

cvsage-38854

Its not going to happen here! - change management psychology

Don't make me larf. Most of what you people call "change" is just more of the same macho capitalism. Real change, none of you would ever even contemplate it. You have no idea what could be possible because you are comfortable with this mess. It feeds your egos.

2 comments

Phil Shepherd

philshepherd-99964

Its not going to happen here! - change management psychology

This is an excellent and informed piece Mike and extremely relevant here. Only just read it - been away and off line for a couple of days....funeral and lost mobile.... In my experience, there will be three groups - about 20% who welcome change with open arms - 70% who are positive but a tad apprehensive and willing to wait and see... and 10% who will stubbornly dig their heals in and refuse point blank to shift their entrenched views. The middle group will come round fairly quickly and some become ambassadors for the changes and join the first group of enthusiasts. The latter are often the most vocal and the overall impression is therefore that there is much greater opposition to change than there actually is. Not knowing or lack of communication are the greatest enemies of the process and an information vacuum can feed the 10%'s fervor and compound this inaccurate impression. Phil

2 comments

James Coakes

jamescoakes-61537

Its not going to happen here! - change management psychology

The Valley Of Despair is an interesting model relating to this journey. In the journey into the valley managers need to be very hands on and committed to coming out the other side. There's a battle of will between people's natural first reactions to significant change and sticking to the plan. Some organisations get stuck in a permanent valley. They lose their nerve, make another change and start again. They never get to the other side.

1 comments

Mike Morrison

rapidbi

Its not going to happen here! - change management psychology

Interesting This is a piece I wrote for this site. Over 24 hours later and no likes and no comments (and only 159 views) - and yet many, many retweets and comments on other platforms. My blog of the same (well almost) content on my own site had hundreds of views. So the question ans others need to answer is: is this just a navel gazing site is it really about business issues does it work and add value beyond relationships?

4 comments