Summary A Graduate in Economics with over 22 years' experience in Retail Banking at India's largest bank, State Bank of India. Worked over 2 years as Project Officer for implementation and maintenance of Core Banking and Bankmaster systems, and about 2 years as Systems Administrator. Was sent to Branches to take over temporary charge of Branch Manager/Accountant/Systems Administrator. Broad cross-cultural experience & knowledge: able to communicate effectively at all levels. A self-motivated, analytical, problem solving, team working and flexible professional. Worked at difficult centers and travelled > 50%. IT Skills Windows XP/2000/2003 Server, TCP/IP, LAN/WAN, Active Directory, DNS, DHCP, MS-Office XP/2003, FoxPro, SQL, Oracle 9i DBA, Unix, Novell NetWare, Bankmaster, BANCS, FinanceOne, MIS-CIS, RTGS, SWIFT, Elrecon, ICCOMS, Anti-Virus, ATM, Internet Banking, Network Admin, IT Project Management. Banking Skills Core Banking, Retail Banking, Credit, Branch Management, Business Development, Customer Service, Complaint handling.